Privacy Policy

Last updated: October 14, 2024

At True Crime Detective, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://truecrimedetective.co.uk).

Please read this policy carefully to understand how we handle your personal data.

1. Who We Are

True Crime Detective (“we”, “us”, or “our”) operates the website https://truecrimedetective.co.uk (the “Site”). For the purposes of data protection laws, we are the data controller.

If you have any questions regarding this Privacy Policy, you can contact us at:

  • Email: contact@truecrimedetective.co.uk

2. What Information We Collect

We may collect, use, store, and transfer different types of personal data about you, including:

  • Identity Data: Full name, username, or similar identifiers.
  • Contact Data: Email address, social media handle.
  • Technical Data: Internet Protocol (IP) address, browser type, time zone setting, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, including traffic data, location data, and other communication data.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not collect any Special Categories of Personal Data about you (such as details about your race, religion, or health).

3. How We Collect Your Data

We collect personal data in the following ways:

  • Direct Interactions: When you sign up for our newsletter, submit a contact form, or correspond with us via email.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your browsing actions and patterns.
  • Third Parties: We may receive personal data about you from third parties, such as analytics providers (e.g., Google Analytics) or social media platforms (e.g., Facebook, Twitter).

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and maintain our website.
  • To send you newsletters or updates (with your consent).
  • To manage our relationship with you, including responding to inquiries or feedback.
  • To analyse how users interact with our website and improve user experience.
  • To ensure the security of our website.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

5. Legal Basis for Processing Your Data

We will process your personal data under the following legal bases:

  • Consent: Where you have provided consent (e.g., signing up for our newsletter).
  • Legitimate Interests: Where necessary for our legitimate business interests (e.g., improving website functionality).
  • Contract: When processing is necessary for the performance of a contract (e.g., providing services you have requested).
  • Legal Obligations: When necessary to comply with legal obligations.

6. Marketing Communications

We will only send you marketing communications if you have opted in to receive them. You can opt out at any time by:

  • Clicking the “unsubscribe” link in our emails.
  • Contacting us at contact@truecrimedetective.co.uk

7. Cookies

We use cookies and similar technologies to collect Technical Data. Cookies help us provide you with a better experience on our website and allow us to understand how you use it. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies.

For more information on our use of cookies, please see our Cookie Policy.

8. Data Sharing

We may share your personal data with the following third parties:

  • Service Providers: Who provide IT and system administration services.
  • Professional Advisers: Including lawyers, accountants, and insurers who provide consultancy, legal, and accounting services.
  • Analytics Providers: Such as Google Analytics to help us analyse website usage and improve our services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow third-party service providers to use your personal data for their own purposes.

9. International Transfers

Your data may be transferred to and stored at destinations outside the UK and the European Economic Area (EEA). When we transfer your personal data outside these regions, we ensure that appropriate safeguards are in place to protect it in accordance with data protection laws.

10. Data Security

We take the security of your personal data seriously. We have implemented appropriate technical and organisational measures to protect your data from being accidentally lost, used, or accessed in an unauthorised way.

11. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. After this period, we will securely delete or anonymise your data.

12. Your Rights

Under data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to any incomplete or inaccurate data.
  • Erasure: Request the deletion of your personal data where there is no good reason for us to continue processing it.
  • Objection: Object to our processing of your data in certain circumstances.
  • Restriction: Request the suspension of processing your personal data.
  • Portability: Request the transfer of your personal data to another party.

If you wish to exercise any of these rights, please contact us at contact@truecrimedetective.co.uk

13. Complaints

If you believe your data has been misused or mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

14. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy regularly to stay informed about how we protect your personal data. username). Website administrators can also see and edit that information.